What information do we collect?

When interacting with SoloSleeving and as part of the buying and selling process, you may be asked to enter your name, email address, mailing address, credit card information, and or other details to assist in your experience.


How we collect your information

We use different methods to collect information from and about you including through:

DIRECT INTERACTIONS. You may give us your identity, contact, financial, profile, or marketing and communications Information by filling in forms or by corresponding with us by email, live chat, or otherwise. This includes personal information you provide when you:

  • purchase our products or services;
  • create an account on our website;
  • subscribe to emails or newsletters;
  • request services or other information;
  • enter a competition, promotion or survey;
  • give us feedback about products, services, or the website.

If you are providing any personal information from outside of the United States, you authorize SoloSleeving to transfer your personal information to the United States and retain your personal information in the United States.

With your permission, we may send you emails about our products, services and other updates.


What do we use your information for?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • to improve our website, product and service offerings;
  • to provide you with our products, services, and related customer service (live chat, email, etc…);
  • to process transactions you initiate, process payments, and provide accurate billing and shipping;
  • to process your registration and account creation with the website, including verifying your contact information is active and valid;
  • to send you e-mail notifications, such as order confirmations, order status updates, security, or support;
  • to identify you as a user in our system;
  • to provide you with information or products that you have requested or agreed to receive;
  • to bill you for SoloSleeving products or services;
  • send newsletters, surveys, offers, and other promotional materials related to our services and for other marketing purposes of SoloSleeving;
  • to present our website and its contents in a suitable and effective manner for you and for your computer;
  • to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
  • for compliance fraud prevention and safety, including enforcing our terms of service and this Privacy Policy, protecting our rights privacy, safety, or property and/or that of you or others, and protecting against, investigating, or
  • deterring fraudulent, harmful, unauthorized, unethical, or illegal activity

Security

To protect your information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

We implement a variety of security measures to maintain the safety of your personal information when you place an order, submit, or access your personal information.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you log out of your account, the login cookies will be removed.

Cookies are small data files that a website sends to your device while you are viewing the website that are stored on the device. Cookies can be used for many purposes, including to monitor use of websites, to customize content specific to your interests, to speed up your searches and purchases and to recognize you when you return to our websites and/or store your user name and password so you do not have to re-enter it each time you visit the websites. You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you choose to disable cookies on your device, some features of the websites or our content may not function properly.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.


Payment

We implement a variety of security measures to maintain the safety of your personal information when you place an order, submit, or access your personal information.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Analytics

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Third-party links

We do not include or offer third- party products or services on our website.


Who we share your data with

We do not sell, rent, trade, or otherwise share your personal information with third parties without first providing you notice and choice.

We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our website) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.