Privacy Policy

Hey there! Nice to see you checking out this portion of the website. Not a lot of people stop by, but we can understand your interest in learning how your data might be collected, stored, or used. SoloSleeving runs on a rather lean web configuration primarily using the necessities, but transparency is important, so we would like you to know what data we collect, why we collect it, and how we use it.

Introduction

SoloSleeving is not a business revolving around the process of collecting, storing, or reselling your data. This is simply not something we do. We create custom PC cables, and it is as elementary as that. Any information we collect is either you willing contacting us or creating an account, willingly purchasing a product from us, or some non-identifiable information from your session such as data in Google Analytics.

Personal information we collect

When interacting with SoloSleeving and as part of the buying and selling process, you may be asked to enter your name, email address, mailing address, credit card information, and or other details to assist in your experience. Our goal is to use this information to meet our commitments of fulfilling your order, sending notices regarding the completion of your orders, providing tracking and delivery details when applicable, and for other information we might deem necessary to improve your shopping experience.

Information you provide to us

Account Creation. When you create an account on our website, we may collect your name, email address, postal address, phone number, and password, as well as other optional information you provide. We are not capable of viewing passwords, but we may reset users’ passwords upon request.
Shopping with Us. When you make a purchase of our products, we may collect personal information to contact you or provide updates regarding your order.
Communications. If you subscribe to our newsletters, mailing lists, or notification lists, we may collect your email address, name, or country.
Contact Forms. By contacting us, we may collect personal and non-personal information such as name, email address, IP address, or other information.
Social Media Content. We may offer social media content for you to view or interact with. Any content you provide on these channels will be considered public and is not subject to any privacy protections.
Contests or Promotions. We may run contests or promotions. Any contact information you provide may be used to reach out regarding the contest and for other promotional, marketing, and business purposes. In some situations, we may be required to publicly share information of winners.

Information Collected Automatically or From Others

We may collect certain information automatically when you use our website. This information may include your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, location information, internet service provider, pages that you visit before, during and after using the services, information about the links you click, and other information about how you use the services. Information we collect may be associated with accounts and other devices.
In addition, we may automatically collect data regarding your use of our services, such as the types of content you interact with and the frequency and duration of your activities. We may combine your information with information that other people provide when they use our services, including information about you when they tag you.

Cookies

If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. In addition, cookies may be set to save the products you have designed in the cart.

Cookies are small data files that a website sends to your device while viewing that are stored on the device. Cookies can be used for many purposes, including to monitor use of websites, to customize content specific to your interests, to speed up your searches and purchases, and to recognize you when you return to our websites and/or store your username, password, or cart information so you do not have to re-enter it each time you visit the websites. You may refuse to accept cookies by activating the appropriate settings in your browser. However, if you choose to disable cookies on your device, some features of the websites or our content may not function properly.

Analytics Information

We use Google Analytics to collect information regarding visitor behavior and visitor demographics on our website. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.

Other Sources

We may obtain information about you from other sources, including third party services and organizations to supplement information provided by you. To explain, if you access our website after contacting us through a social networking website, we may collect information about you from that third-party application that you have made public via your privacy settings. Information we collect through these services may include your name, your user identification number, your user name, location, gender, birth date, email, profile picture, and your contacts stored in that service. This supplemental information allows us to verify information that you have provided to us and to enhance our ability to provide you with information about our business, products, and services.

How we use your information

We may use your personal data for a variety of business and informational purposes.

To process your registration and account creation with the website, including verifying your contact information is active and valid, and to identify you as a user in our system.
To process transactions and payments you initiate, provide accurate billing and shipping information, and send you email notifications such as order confirmations, order status updates, security, or support.
To provide you with information or products that you have requested or agreed to receive.
To send newsletters, surveys, offers, and other promotional materials related to our services and for other marketing purposes of SoloSleeving.
To present our website and its contents in a suitable and effective manner for you, your computer, or your mobile device.
To follow applicable laws and regulations, and for compliance fraud prevention and safety, including enforcing our terms of service and this privacy policy, protecting our rights privacy, safety, or property and/or that of you or others, and protecting against, investigating, or deterring fraudulent, harmful, unauthorized, unethical, or illegal activity.

Sharing your personal information

SoloSleeving does not sell, rent, or lease your personal data to third parties. We only share your personal data with service providers to comply with details described in this privacy policy. For example, it may be required to disclose your details to third party companies involved in the process of order fulfillment, shipping, payment, email communications, or other details allowing us to interact with you.

To render services in our name or help us provide our services, process credit card transactions or other payment methods, customize our services, provide customer service through email communications processors, process and manage review requests, and data analytics.
We may also share your personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

Depending on your location, you may have certain rights regarding your personal data.

You may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, we note that we are processing your information in order to fulfill the commitments we might have with you (for example, if you make an order through the site or contact us), or otherwise to pursue our legitimate business interests listed above. Please note that the personal data we collect within your country may be transferred outside of your country to SoloSleeving or its third party service providers for the purposes described in this privacy policy, and when you provide us your personal data, you consent to any such transfers.

Data Retention

When you place an order or create an account through the website, we will maintain your account and order information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect changes to our practices and services, or for other operational, legal or, regulatory reasons.

Contact us

If you have questions regarding our privacy practices, please fill out the contact form.

What information do we collect?

How we collect your information

We use different methods to collect information from and about you including through:

DIRECT INTERACTIONS. You may give us your identity, contact, financial, profile, or marketing and communications Information by filling in forms or by corresponding with us by email, live chat, or otherwise. This includes personal information you provide when you:

purchase our products or services;
create an account on our website;
subscribe to emails or newsletters;
request services or other information;
enter a competition, promotion or survey;
give us feedback about products, services, or the website.

If you are providing any personal information from outside of the United States, you authorize SoloSleeving to transfer your personal information to the United States and retain your personal information in the United States.

With your permission, we may send you emails about our products, services and other updates.

What do we use your information for?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

to improve our website, product and service offerings;
to provide you with our products, services, and related customer service (live chat, email, etc…);
to process transactions you initiate, process payments, and provide accurate billing and shipping;
to process your registration and account creation with the website, including verifying your contact information is active and valid;
to send you e-mail notifications, such as order confirmations, order status updates, security, or support;
to identify you as a user in our system;
to provide you with information or products that you have requested or agreed to receive;
to bill you for SoloSleeving products or services;
send newsletters, surveys, offers, and other promotional materials related to our services and for other marketing purposes of SoloSleeving;
to present our website and its contents in a suitable and effective manner for you and for your computer;
to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
for compliance fraud prevention and safety, including enforcing our terms of service and this Privacy Policy, protecting our rights privacy, safety, or property and/or that of you or others, and protecting against, investigating, or
deterring fraudulent, harmful, unauthorized, unethical, or illegal activity

Security

To protect your information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

We implement a variety of security measures to maintain the safety of your personal information when you place an order, submit, or access your personal information.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you log out of your account, the login cookies will be removed.

Cookies are small data files that a website sends to your device while you are viewing the website that are stored on the device. Cookies can be used for many purposes, including to monitor use of websites, to customize content specific to your interests, to speed up your searches and purchases and to recognize you when you return to our websites and/or store your user name and password so you do not have to re-enter it each time you visit the websites. You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you choose to disable cookies on your device, some features of the websites or our content may not function properly.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Payment

We implement a variety of security measures to maintain the safety of your personal information when you place an order, submit, or access your personal information.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Analytics

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Third-party links

We do not include or offer third- party products or services on our website.

Who we share your data with

We do not sell, rent, trade, or otherwise share your personal information with third parties without first providing you notice and choice.

We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our website) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.